CA Agile Central Monitoring Service

Documentation

Index of documentation for the CA Agile Central Monitoring Service:

Overview

The CA Agile Central Monitoring Service monitors and visually displays the performance metrics of the CA Agile Central On-Premises appliance. The service is designed for administrators that manage On-Premises and is deployed via the customer’s VMware™ infrastructure. Performance data, such as CPU load or Java Virtual Machine memory usage, flows from the CA Agile Central On-Premises appliance to the CA Agile Central Monitoring appliance to be displayed. No CA Agile Central project data is transmitted off of the CA Agile Central appliance.

CA Agile Central On-Premises and the CA Agile Central Monitoring Service are both supported by the VMware Platform. CA Agile Central’s virtual server architecture supports both the CA Agile Central On-Premises appliance for teams and the CA Agile Central Monitoring Service for administrators.

Server Requirements

The CA Agile Central Monitoring Service Beta base requirements includes the following:

  • VMWare platform with 64-bit support. This includes ESX 4.0 and above and vSphere Hypervisor 5 and above.
  • Note: The vSphere Hypervisor can be downloaded at: https://www.vmware.com/.
  • 64-bit capable processors with hardware virtualization (Intel® VT-d, AMD AMD-V).
  • 1.5 GB of RAM for CA Agile Central Monitoring Service Beta use.
  • 20 GB of disk space for CA Agile Central Monitoring Service Beta VMware image.

Browser Requirements

The CA Agile Central Monitoring Service Beta has been tested using Google Chrome version 32 and Firefox version 27. Other browsers will be tested and supported in future releases.

Prerequisites

Before you can start using CA Agile Central's Monitoring Service, you will need to have the following:

  1. CA Agile Central On-Premises 2013.3 (or newer) installed and running.
  2. IP address of CA Agile Central On-Premises.
  3. Ability to deploy an instance of CA Agile Central Monitoring Service in a network segment accessible by CA Agile Central On-Premises.
    • CA Agile Central Monitoring Service listens on the following interfaces:
      • TCP port 80/HTTP - web interface to CA Agile Central Monitoring Service
      • UDP port 8649/ganglia - receives statistics from CA Agile Central On-Premises
      • TCP port 22/SSH - management interface (CA Agile Central internal use only)
    • CA Agile Central On-Premises sends statistics to the CA Agile Central Monitoring Service on the following interface:
      • UDP port 8649/ganglia

Install CA Agile Central On-Premises Monitoring VM

Contact CA Agile Central Support

First, contact CA Agile Central Support to obtain the CA Agile Central Monitoring VM zip file.

Install the Monitoring VM

  1. Extract the software to a location that can be accessed via the VMWare Client Console.
  2. Unzip the file.
  3. Deploy the CA Agile Central Monitoring VM to your ESX server by clicking File -> Deploy OVF Template in the console.
  4. Select CA Agile CentralMonitoringVMService from the unzipped file.
  5. Note: You may update the name of the CA Agile Central On-Premises server on your VMWare Server to reflect your corporate naming conventions.
  6. Select your Datastore and the Network Mapping. Then, select Deploy the CA Agile Central Virtual Machine.
  7. Power on the CA Agile Central Virtual Machine.
  8. Note: Once deployed to your VMWare server, you may check the settings on the CA Agile Central virtual machine and make modifications if necessary.

Configure your Network Information

Upon first boot, the instructions below must be completed to configure the system.

For the following instructions, work from the VMWare Client console.

  1. You will be prompted with the screen below. Select Device Configuration.


  2. Select eth0 (eth0) to edit.


  3. Enter a static IP address or leave as DHCP. If you assign a static IP address, the Name and Device field should be configured as eth0 (this does not refer to the VM machine hostname).


  4. Click OK and you will be returned to the Network Interface screen.
  5. To configure domain name service for your domains, select DNS configuration.


  6. Configure Domain Name Service (DNS) on your primary and secondary Domain Name Servers if you wish to use domain name references (rather than static IP addresses) to use CA Agile Central.
  7. Allow the CA Agile Central Monitoring Service to complete the booting process. Once the booting process is completed, you will be presented with the URL information to login to the CA Agile Central Monitoring Service web interface.


  8. Access the CA Agile Central Monitoring Service user interface by entering the URL in your browser.

Next, you will need to configure the On-Premises Control Panel for monitoring.

Configure CA Agile Central On-Premises for Monitoring via it's Control Panel

  1. Enter the following URL in your browser to access the Monitoring Administration tab in the CA Agile Central On-Premises Control Panel: https:///controlpanel/actionfiles/MonitoringAdministration.php


  2. Enter the Monitoring Service IP address and click Update Host.


  3. Return to the URL address for the Monitoring VM (as described in Step 7 in the section above). Wait approximately 5-10 minutes while statistics are processed by the Monitoring VM. Your CA Agile Central Monitoring VM dashboard will then display.
  4. Note: If a chart does not have any data from ALM, the following image will display:

Documentation

The Documentation link, located in the upper-right of the Monitoring Service application, displays a page that provides information about specific statistic entries.

Snapshot

The content of the snapshot includes just the CA Agile Central Monitoring Service graphs bundled into an archive. Note that no CA Agile Central project data is included in the Snapshot.

To create a snapshot, click the Snapshot icon, located in the upper-right corner of the CA Agile Central Monitoring Service user interface:

Support

To assist in assessing the performance of CA Agile Central On-Premises, the CA Agile Central Monitoring Service can export a snapshot in a format that can be sent to CA Agile Central Support. You will need to be a member of the CA Agile Central Success Community in order to submit a case to Support. Note that the attachment size is limited to 5MB.

Feedback

Need more help? The CA Agile Central Community is your one-stop shop for self-service and support. To submit feedback or cases to CA Agile Central Support, find answers, and collaborate with others, please join us in the CA Agile Central Community.