PagerDuty provides on-call schedule management, alerting, and incident tracking. Receive real-time alerts in your flow and update the status of these alerts from CA Flowdock by integrating PagerDuty and CA Flowdock. Watch an example.

Note: The CA Flowdock service in PagerDuty is outdated and no longer in use. If you are upgrading your integration, disable it in PagerDuty before enabling the updated one from CA Flowdock.

To set up the integration:

  1. Open the flow that you want to integrate with PagerDuty.
  2. Open the Inbox Settings from the gear menu next to the flow's name.
  3. Click Add new on the PagerDuty row.
  4. Enter your PagerDuty domain name and click the generated link to open your PagerDuty API keys page.
  5. Create a new API key to be used by CA Flowdock with a helpful description (such as CA Flowdock). Because CA Flowdock needs to create webhooks and can update the status of alerts, a read-only API key will not work.
  6. Copy the new API key and paste it into the API key field in the Flowdock PagerDuty setup window, then click Continue.
  7. Select the PagerDuty services for which you would like to receive alerts in your flow.
  8. Click Connect.

You should now be receiving PagerDuty alerts in your flow's team inbox. To remove an existing PagerDuty service from your flow, remove it from the flow's Inbox Settings.


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