Manage Risks

This feature is currently in Beta. Click the yellow Feedback button and let us know how we could improve your experience.

Risk work items allow you to track risks in CA Agile Central alongside all of your other work. You can:

  • Resolve, own, accept, or mitigate (ROAM) risks from your planning meetings.
  • Link risks to portfolio items or add them to a release.
  • Add tasks to address the actions related to the risk.

Risks in Work Views page

Create a Risk Work Item

Create a Risk in Work Views

From the Work Views page (Plan, Work Views):

  1. Select + Add New.
  2. In Work Item Types, select Risk.
    • To Create with Details, only one value from either the Work Item Types or Projects drop-down must be selected.
    • To enable the quick add Create button, at least one value from both the Work Item Types and Projects drop-down must be selected, and a name entered.
  3. Complete the fields for the Risk work item and select Create.

Create a Risk in Portfolio Items or User Stories

To create multiple risks associated to the same portfolio item or user story, open the Risks collection through the QDP.

Risks collection in QDP

From here, you can use + Add New to create new risks or choose existing risks to associate to the portfolio item or user story.

Risk Fields

Field Description
Probability Values are:
  • None
  • 1 - Low
  • 2
  • 3 - Medium
  • 4
  • 5 - High
Impact Values are:
  • None
  • 1 - Low
  • 2
  • 3 - Medium
  • 4
  • 5 - High
Size of Loss The size of loss, in days, that this risk poses.
Response

Indicates whether the risk has been:

  • Resolved
  • Owned
  • Accepted
  • Mitigated

If program risks are raised during Big Room Planning or Program Increment Planning, teams can ROAM these risks using this field.

Resolution A short description of the response. Limited to 256 characters.

View or Edit a Risk

To view or edit a risk, select the FormattedID from the Work Views page. The risk work item displays in the QDP.

Tasks

Tasks collection icon

The Tasks collection allows you create actions that can be included and planned for in team work to mitigate or resolve risks if needed. To add tasks:

  1. Select the Tasks collection in the QDP.
  2. Select + Add New in the Tasks summary.
  3. Add or update a task as necessary.

When a risk is deleted, all tasks associated to that risk are also deleted.

Work Items Affected

Work Items Affected collection icon

The Work Items Affected collection contains work items that are affected by the selected risk. To associate a risk to a work item:

  1. Select the Work Items Affected collection in the QDP.
  2. Select + Add New in the summary.
  3. Associate the risk to a work item, either by creating a new work item or choosing an existing work item.

Size of Loss and Exposure

Exposure is another measure of risks that can be used to help determine what action to take on a risk. Exposure of the risk, in days, is calculated by multiplying the size of loss, in days, by the probability of the risk:

Size of Loss * Probability/5

As the portfolio item moves along, the exposure should burn down as the chance of risk is reduced or as mitigating actions are taken.

Calculated Risk

Calculated risk is a measure of the severity of the risk that is based on the impact multiplied by the probability. You can use this value to determine which risks need to be mitigated. This chart shows the severity of calculated risk based on impact and probability.

Calculated risk based on impact and probability

Calculated risk is an integer value from 1 to 25, calculated by multiplying the probability by the impact. You cannot edit the value, except by changing the probability or impact value.

With this information, you can make decisions about which risks to mitigate, which ones to plan for, and which ones to monitor or accept. For example:

Determine actions based on calculated risk

Inline Edit

You can inline edit risk fields on the Work Views page by selecting the field, then editing or selecting a value. Learn more.

How to ROAM Risks

Rather than developing a specific ROAM board to allow you to ROAM your risks (setting the Resolution to Resolved, Owned, Accepted, or Mitigated), we recommend using Work Views, a custom list, or a custom board. To set this up with a custom board:

  1. Create a custom page for ROAMing risks. Learn more.
  2. Add a Custom Board app from the app catalog. Learn more.
  3. Configure the Custom Board app settings so that it displays risks using the resolution for the columns.
    Settings for Custom ROAM Board, showing Type=Risk, Columns=Response, and Order=Rank.

You can then use this board to create risks and ROAM them in your planning events.

Custom ROAM Board

Feedback

Need more help? The CA Agile Central Community is your one-stop shop for self-service and support. To submit feedback or cases to CA Agile Central Support, find answers, and collaborate with others, please join us in the CA Agile Central Community.