Manage On-Premises

Print this topicEmail this topic

Managing On-Premises includes the following:

View operating system components

There are two files that you can access within the On-Premises appliance.

  • https://<ip-address>/controlpanel/packages.txt: Lists of all OS RPMs installed on the system
  • https://<ip-address> /controlpanel/linked_oss_ package_list.txt : Lists all the PHP packages and Ruby gems installed on the system

Change the static IP address

From the Network Settings tab, click Server Settings, then Reset the Network Interface.

This resets the Rally Virtual Machine so that the Network Configuration Interface prompt displays at the next reboot of the Virtual Machine and Guest Operating System to allow for changing the IP address of the Rally Application.

Notify users of pending downtime

To notify users of downtime, go to the Control Panel → User Messaging → Email All Users. The Rally Server Administrator can send an email to all the users that currently have an enabled account in Rally. The emails are text-based, so HTML and rich text are not supported.

Access Web Services and WSAPI

To access the Web Services API documentation, which is contained on the Rally On-Premises solution, use this link: https://<host ip or name>/slm/doc/webservice. You will need to substitute the name or IP address of the server hosting the Rally On-Premises solution for the string <host ip or name> in this URL. You can also access WSAPI from the Help link within the Rally application.

Access the database

Access to the database on the Rally appliance is prohibited. The On-Premises support team will, in certain circumstances, access the database to gather important information to resolve a case as a last resort.

Access Rally Help

If you do not have internet access, the url to access online help for On-Premises is https://<ip-address>/help/user - where <ip-address> is the address of your On-Premises Rally installation location.

View the blog and release notes

The On-Premises blog can be found at With each On-Premises release there are release notes associated to it that will give detailed information on what is released. These release notes are found in each Release section on the On-Premises Blog.

Use VMPlayer

Rally does not support VMPlayer. However, there is a free download of VMWare software that will allow you to run VMX inside VMPlayer.

The VMWare OVF Tool is a command-line utility that allows you to convert OVF to VMX.

You can download the VMWare OVF Tool from

Note: You must register or be logged in to VMWare in order to download the OVF Tool. The software does not convert with default settings because the OVF has a defined RAM size of 6,444 MB, but the pre-defined maximum for VMX is 3,600 MB. This can be ignored through the command line switch “---lax”.

After the conversion, the VMX can run inside the VMWare Player. Linux boots into the configuration dialogue shown in the Rally installation manual.



Need more help? The Rally Success Community is your one-stop shop for self-service and support. To submit feedback or cases to Rally Support, find answers, and collaborate with others, please join us at
© 2015 Rally Software Development Corp | Legal