Charts Not Displaying

There are times when we receive reports of Reports tab reports not displaying.

When this happens, please Contact Support and include your browser information and version as well as see what, if any, additional add-ons the you may have.

  1. What browser are you using?
  2. Developer versions of Chrome and Safari are notorious for having issues rendering Ajax code which hampers the usability of our app. Specifically, drop down pickers, and any reports can be impacted.

  3. What add-ons are you using?
  4. There's a bug with chrome and FF/IE if you have certain plugins installed. It has to do with the Ajax not rendering on the page. This was discovered by disabling the add ons that try to speed up page rendering.

If you are experiencing these issues using IE8, please refer to the following links:

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